Calculated shipping cost not correct.

I’m shipping a 19×15×7 8 Lb Box. I set my listing for calculated shipping for UPS Ground. I had a sale today, the listing showed the shipping at 16.31, buyer in CA. When I went to paypal to pay and print the shipping label, the actual cost of shipping was $20.90. I went to the UPS site, and got the same shipping cost of 20.90, but because of the size of the box, it is showing this is being billed as 15 lbs. How can I adjust to get the actual shipping cost to reflect the correct amount, before a buyer makes a decision to buy, and pay.

asked about 1 month ago

tegger
Reputation: 44
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3 Comments

Atomicdiner says: May 13, 2021

I dont ship big boxes anymore for this exact reason. Its NOT like the old days anymore as everybody (even USPS) uses Dimension weight in their calc and the venues dont calc that correctly anymore it seems. Ruins everything now.

suejo0101 says: May 13, 2021

I do not ship big boxes via USPS for this very reason. I have found FedEx to be more reasonably priced and actually deliver within 2-3 days!

tegger says: May 13, 2021

I want to thank everyone for their comments. I am aware of the dimensional weight issue, that is why I used the calculator to start with. Thanks for the comments and answers, but that doesn’t solve the issue.

3 Answers

Very interesting. I think I thought of another way previously

answered about 1 month ago

ScottP1274
Reputation: 21

The box is over 1,728 cu in (more than 1 cubic ft) it will go as a dimentional weight and I have never seen any rhyme or reason for how they calculate the prices at UPS since they seem to be different everytime I try to get a price…

May want to check at UPS to see if UPS calculating retail or commericial base rates, because the shipping calculated is retail cost (on bonanza) at least as far as I can tell for USPS..not sure what UPS calculated rate is set

The best bet would be tell the buyer the shipping cost at UPS (if decides to buy then enter the price as a flat rate and let them purchase) and print the label in paypal instead of here

answered about 1 month ago

ccmom
Reputation: 12503
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I have found the easiest way to deal with large boxes in the Bonanza shipping calculator is to add a few pounds when you’re filling out the listing form. You can get an idea of what it will be in the 3 zones Bonanza shows you… Many times what the buyer then sees as the shipping price is “close enough” for me.

answered about 1 month ago

2 Comments

tegger says: May 14, 2021

Thanks, I changed the shipping weight to what UPS is calculating at 15 lbs. Since I’m in AZ it wasn’t a dramatic cost difference, but I sent one of same items back east a few months ago, and paid over $32.00 for shipping, so when the calculator is wrong, it can be a big deal.

CindyBear says: May 16, 2021

Coast to coast charges really do hurt…I am on east coast any anthing on west coast makes me cringe because of costs.

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