Is this a glitch?

I just had to refund a buyer via paypal. Since I did not have enough in my account, paypal is taking it from my checking account. I got a message from Bonanza stating that the buyer bought the item from my booth with an echeck and the order was removed from my order list. But I am refunding with an echeck. Glitch?

asked over 8 years ago

Tortuga
Reputation: 160
See Tortuga's booth
1 Answer

Don’t think so…if they paid with echeck, and the check had not cleared yet, then you should have checked paypal procedure to cancel an echeck sale (which probably involves the buyer just cancelling the echeck, my guess is they already have)…if the echeck has already cleared, then you just do a normal refund.

If you do not have the funds pp will take the money from your checking account on record…

either way, you will have to talk to PP customer service to figure it out

answered over 8 years ago

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