No customers

Hi there, got my booth up and put items on been going on each day to get things running better but still no sales. I was on ebay and always sold items, but here it’s really slow, any advice would help thanks

asked almost 3 years ago

1 Comment

difu says: March 08, 2023

How are you doing now, how many orders per day

2 Answers

I’m the same, joined Bonanza months ago and have 200+ listings. On Ebay I sell 6, 8, 10 items per day, here I havennt sold anything. Not once. Not one item.

Bonanza help got back to me to suggest ensuring my listings had EAN or similar identifiers (which most had anyway) to help them show up on Google.

It’s disappointing, but odd more than anything else. To not sell one item after months of being on here is very strange, it’s almost like they are invisible. Maybe because I’m in the UK they are?

The statistics for views dont seem right either, it just doesnt ring true that items can be viewed dozens of times and to date not one single one has been purchased.

Ok, the whole thing hasnt cost me anything but my time, but it certainly is very disappointing that I’ve wasted my time and feel like something is not right with this site and maybe I should just leave it.

answered almost 3 years ago

3 Comments

kattinsanity says: July 15, 2021

I also sell very well on ebay but sell nothing here. I also buy on ebay. I just bought a DVD set advertised as NEW~~it was used & scratched. Ebay got me a full refund & the seller didn’t want it back. Ebay offers protection for buyers & sellers that you don’t get here.

Carolbrightness says: July 16, 2021

Hi there, I’m based in the UK also. Hope this is not stopping people buying. If customers pay with PayPal they do get protection..I’ve left ebay as don’t want them having your bank details as terrible reviews

kattinsanity says: July 17, 2021

PayPal doesn’t protect. I recently had a buyer receive the item & do a chargeback on his credit card~~I lost my item, my $$, my shipping cost AND Bonanza wouldn’t refund my seller fees for the item. No protection selling on Bonanza or accepting PayPal.

Bonanza provided this [URL removed]

Bonanza offers many tools and features that will assist sellers to have a successful thriving business. No two businesses are alike, what works for one business may not work for another.

Here are three of your best opportunities to increase your views and receive more sales.

1. Fill in and use your Traits for each listing.
– Item traits are the name given to specific details that a seller can provide about their items.
– Traits are things like Condition, color, size, brand, things that describe your item.
– Research from other sites has shown that items with trait information generally sell 25-35% better than those that don’t.
– We’ll use item traits where possible to match your item up with specific details that Google uses. Sending Google this extra info helps to get seller’s items more highly ranked in search.

Here is a link from our Help pages. "Using Bonanza Item [URL removed]
https://support.bonanza.com/hc/en-us/articles/360000608492-Using-Bonanza-Item-Traits

And a video from our Youtube Bonanza.com channel – “How to Set Item Traits and Use Item Trait Profiles”
[URL removed]

2. Coupons and Discounts –
– Everyone loves getting a deal, and the Coupons & Deals page gets some really good traffic.
– “How Can I Increase My Sales on Bonanza?”- https://support.bonanza.com/hc/en-us/articles/360001350612-How-Can-I-Increase-My-Sales-on-Bonanza-
– Here is a link to a blog about “Coupons and Deals” https://www.bonanza.com/blog/main/Coupons___Deals_page

3. Social Media-
– Social media is one of the best forms of marketing available. Research shows that 70% of business-to-consumer marketers have acquired customers through Facebook or Instagram.
– Here is a video from our Youtube channel “How To Share Your Listings on Social Media” – [URL removed]
– Help article – “Social Media Strategies for the Holidays (and Beyond)”
https://support.bonanza.com/hc/en-us/articles/360035447711-Social-Media-Strategies-for-the-Holidays-and-Beyond-

We hope the information we have provided has been helpful and aids in bringing many more buyers to your Bonanza Booth!
If you need additional support please email our award-winning support team and we will be glad to assist you further. Contact us at [email protected]

Thank you and Happy Selling!

answered almost 3 years ago

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