Step 4 credit card info site will not accept my credit card info will everything else

step 4 site will not accept my credit card info will addresss my name but not cc numberr

asked about 3 years ago

1 Comment

abigdogmom says: April 28, 2021

Sometimes the issue is the zip code. Try entering the 5 digit code only.

1 Answer

This is an official Bonanza response.

Hello freakinghotdogs
Welcome to the Bonanza Community!!

we are sorry to hear that you have had trouble entering your credit card information.

Enter your credit card information to validate your identity and finalize setup.
We will only charge this card if you choose to subscribe to an optional premium service, or if you don’t manually pay your seller fees via PayPal prior to the payment due date.
Please note that the credit card billing information must exactly match the information entered in your account settings on the previous page. If you experience issues adding your credit/debit card to Bonanza, we recommend contacting your bank or card provider directly for more information.

Here is additional information that may [URL removed]
1. Use a different browser where you normally don’t login to Bonanza
2. Go to “Account” – “Account Settings” – “ Contact & Address”
3. Delete and re-enter everything again manually, even if it is all correct and “Save changes”
4. Go to “Selling Dashboard” – “Billing” – “Add a card”
5. Delete all pre-filled information, even if it is correct
6. Re-enter everything manually, then manually enter the credit card details, including number, without having it automatically filled by your iPad’s saved data
7. “Add payment method”
8. This will save and accept your card

If you need additional support please email our award-winning support team and we will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards

Wanda T.
Happiness Producer
Bonanza Support Team

answered about 3 years ago

1 Comment

greatique says: May 20, 2021

i have same issue no solution that works

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