Seller Community Forum

I had a sale this morning--first one in a long time. I have the basic 9% advertising fee. Question...Is the 9% fee charged if the buyer found my item on Google? It appears that was not the case, but I was charged a 9% FVF fee. Thanks in a...

asked about 6 years ago

i am a silver member for 2 years now. thinking of upgrading to gold, checking if anybody has had better sales since doing the gold.

asked over 9 years ago

Requires Unique Variation Specifics and Item Specifics Missing name in name-value list Does anyone know how to fix this? A few of these listings that come back don't even have a variation.

asked over 5 years ago

I'm having problems uploading pictures , Is anyone else having this problem , I've never had trouble before

asked about 10 years ago

In cooperation with the U.S. Consumer Product Safety Commission and Health Canada, Epoch Everlasting Play, LLC is recalling all Calico Critters animal figures and sets sold with bottle and pacifier accessories because the accessories pose a chokin...

asked about 1 year ago

All goods and sale delivery go from Russia 4 weeks . . One item is in the US - how do I arrange shipping in the listing so that buyers can see that the item is in the US and can be delivered to the buyer in 2-3 days ?

asked almost 5 years ago

how do I give my buyer a choice of parcal post or priority shipping for the calculater option

asked over 8 years ago

I am trying to create an invoice. My customer wants 2 of an item. So do I just select the item she wants and then put the total in for 2. Do we get to see a preview of the invoice before it is sent? Thanks, Sharon Ok I got it to work but it...

asked about 10 years ago

Is it possible to create a Marketing Campaign for Webstore customers and subscribers? The "Audience Details" drop down list only shows Booth Customers and not my Webstore Customers or Subscribers. I have 22 customers in my Webstore list, it wo...

asked over 7 years ago

I Have Clicked the green update button a countless amount of times and my items are still in preview mode. I have 50 items total and only 23 are showing up. I need Help.

asked almost 8 years ago

Hi I m new here, I have a question about shipping profile. I ship to US but in search results if I search example for "Unique Wooden Wall Clocks" and check the box -ship to US- my ad will not shown, if I unchecked the box is ok. I do not have th...

asked over 7 years ago

I am just starting to look into using Pirate Ship for my shipping labels. I know I should have done it sooner. The lowest weight I typically ship first class for is 7 ounces. On Pirate ship it costs $4.15 for a 7 ounce package. But because of u...

asked about 1 year ago

Hello! Can someone provide feedback on our www.bonanza.com/booths/chunkymonkeydesigns page? We haven't sold anything. We are open to all feedback and any tips you can offer.

asked almost 11 years ago

Does anyone know when bonanza is going to get Pinterest buyable pins

asked almost 8 years ago

I have multiple books that Ebay has rejected. The error message says "item cannot be changed or modified." Does anyone know what that means exactly? I also receive an error that states, "UPC missing." Books do not have UPC numbers. They have ISBNs...

asked over 5 years ago

Hello, I been receiving messages from this platform about my orders missing buyers email address which is necessary to automatically notify our customers that their transactions have been processed. This is happening with payments received thro...

asked about 1 year ago

I have tried adding my Bonanza Store to my facebook and was not able to do this. I have followed the instructions but still will not work. Has anybody had success with this? If so please detail out for me? Thanks, Doris

asked over 8 years ago

Alilbirdy2 - I read your response to "Message From Our Vice President" (Alilbirdy2 [URL removed] 02/18/20 at 14:53:24) and I agree. A seller/buyer team chat area may use up a lot of space and open up to negative posts but without a team chat we...

asked about 4 years ago

OK, I've whined about this previously, so this will be my final rant. I promise. But when I ask a simple question about an item in a seller's booth, I expect a reply. What I get instead is ... crickets. I operate two booths here and if somebody...

asked about 1 year ago

I have made changes on the Bonanza side to items that I have also sent to eBay. How long does it take before these changes are reflected on eBay???

asked about 10 years ago