Seller Community Forum

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6 answers
0 votes
What's up with bonanza support?
So far I've contacted support via the email for on 2 different occasions with questions and they just don't contact me back, has anyone else with a basic free account experienced this? How do I get them to acknowledge me? I'm pretty frustrated and...

asked over 8 years ago


6 answers
4 votes
How do you cancel a sale and issue a refund?
Buyer paid for item and I no longer have it in stock. How do I cancel sale and issue refund? Thanks for any help.

asked over 9 years ago


6 answers
0 votes
Is there no media mail?
I just read a post about Media Mail from 2 years ago. Is there still no Media Mail option? Thanks, Patty

asked almost 5 years ago


6 answers
0 votes
I'm having a brain hiccup, what are these called?
I know what these are as well as I know my name, but went to list them and can't think of it! They are old bodies of lamps that belonged to my Grandmother. I don't want to call them "Lamp Bodies" though, what the heck are they called? ![URL rem...

Category: Pottery & Glass >> Glass >> Art Glass >> North American >> Unknown Maker

asked about 12 years ago


6 answers
0 votes
My digital downloads section items are invisible - can you see them?
I've asked Support about this and they say 'nah, we can see them fine' I can see them when signed into bonanza - but could you do me a favour? Sign out, then try follow this link, and tell me what you see. If the answer is no visible listings, any...

asked over 3 years ago


6 answers
1 vote
How can you tell if a vera bradley bag is a replica?
Can anyone tell me how to tell if a Vera Bradly bag is a replica? I've contacted the company and they say they're made worldwide. Would a bag marked Made In China be authentic? Lost here. Thanks!

Category: Fashion >> Women's Handbags & Bags >> Handbags & Purses

asked about 13 years ago


6 answers
0 votes
What is this pitcher's style? Listing now live. Thanks!
I have this green, purple and gold trimmed pitcher I want to list. It is a Rosenthal from Selb, Bavaria. I definitely have the c. 1922 mark. What would you call the style? Art Deco? Art Nouveau? Arts & Crafts. The movements are so close h...

Category: Pottery & Glass

asked over 11 years ago


6 answers
1 vote
I'm new to bonanza and i don't understand why some sellers have multiple booths. how does that help??
I also did not know about the final value being charged on shipping when you use the Free shipping option on your listings and when the shipping is over $10.00. I have alot of stoneware dishes that shipping will be over $10.00 if I sell them in s...

asked almost 7 years ago


6 answers
1 vote
Does anyone know of this vase
![URL removed] It has made in japan on the bottom in red ---![URL removed]

Category: Collectibles

asked about 13 years ago


6 answers
3 votes
Why in the last 2 months have my sales come to a complete stop?
Every since they starting updating the site and everything I have not made any sales. I usually always make at least 6 sales a month and for the last 2 months I have gotten nothing. Is this because I did not purchase a store front? Is this not ...

asked over 8 years ago


6 answers
0 votes
What's up with the change in our item description pages?
Just noticed this morning that our item descriptions have been eliminated to no more than a small link and replaced with unlimited pages of similar items from other sellers instead. A single row of them at the bottom is one thing, but this? Some t...

asked almost 11 years ago


6 answers
0 votes
I've been a silver seller with over 98 items for over 35 days with not 1 sale.
I've been on Ebay since 2002 with over 20k sales...Not one one Bonanza...even with the lower prices. I even have a dedicated FB page...

asked over 6 years ago


6 answers
0 votes
Add on membership?
I just imported 200+ items from ebay selected the 13% ad fees. In opting for a membership how much more helpful will this be. . At this point on items under $500 I could be paying 3% more then i do now on ebay as i pay 10%. Now i see if i want to...

asked about 5 years ago


6 answers
0 votes
Two booths
I am thinking of opening a second booth on Bonanza so that I can make particular items easier for the shoppers who are browsing to find. Is there a cost to do this, or a disadvantage of any sort? Thanks.

asked almost 11 years ago


6 answers
0 votes
Where is my order!!!!!!!
Where is my order!!!!!

asked over 7 years ago


6 answers
1 vote
Closing my paypal card
I'm a Bonanza seller. I'll be closing my Paypal Card. How can I receive payments from buyers..... or is there a way?

asked over 1 year ago


6 answers
0 votes
Where is buy it now
I've done everything it says to do and there is no BUY IT NOW under payment and purchase, nor is there a bubble to chat with anyone on the bottom of any page. I've been very disappointed in Bonanza, it's more talk then action. Nothing like eBay,...

asked almost 7 years ago


6 answers
0 votes
How much time did you waited till you made your first sale?
I opened a store not long ago,and i wonder how much time did anyone of you sellers waited for sale

asked almost 7 years ago


6 answers
1 vote
How do you replenish/protect the finish of a vintage surfboard?
I just picked up a 1970's vintage Infinity single fin surfboard. Amazingly the board is in excellent condition. The finish is not as solid as you can imagine but it has no visible water damage. Short of applying a thin glass coat, does anyone k...

Category: Sporting Goods >> Water Sports >> Surfing >> Vintage

asked about 14 years ago


6 answers
0 votes
Can someone give me some advice on how to sell a muffy vanderbear?
You may or may not be able to help me here, but I have the Muffy Vanderbear ballerina dressed bear with her dog Lulu and her travel outfit. I'm wondering if you could help me figure out a good way to sell her and her accessories. She was a gift to...

Category: Toys & Hobbies >> Stuffed Animals >> Other

asked about 14 years ago