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Showing questions tagged with: Shipping Clear filter

Userpics13
4 answers
0 votes
Buyer claiming incorrect shipment
I shipped an item to the buyers address as directed in the order and on their paypal account. The buyer is now messaging me demanding a refund/replacement saying it was shipped to the wrong address and gave me a PO box to ship to instead. We shipp...

asked 24 days ago

Dscn6966 thumb48
2 answers
0 votes
I sold an item here on bonanza and the payment is shown to be completed but no record in paypal?
I went into paypal to print a label for a item that sold here on the 12th, and there is no record of the payment. When I click on the paypal # off the sale record it takes me to a logged in paypal that looked like mine but it was in German across ...

asked about 1 month ago

Jewelry and marty text thumb48
4 answers
0 votes
Tax on shipping
Does anybody know if the seller is going to be charged a addition PayPal 2.9% + .30 cent fee for sending the taxed amount of a sale to Bonanza?

asked about 1 month ago

Osd pier thumb48
3 answers
0 votes
Where do i find tracking information?
I've made my first sale. Printed and shipped the item with a label from stamps.com (I thought it would come from paypal since that was how I paid.) I put in a number on tracking which I thought that what it was. I am confused about where to get ...

asked about 1 month ago

Sadie2 thumb48
3 answers
0 votes
Once a paypal claim is closed can it be reopened?
I had a buyer submit a claim against me in Paypal. Paypal has ruled in my favor and closed the claim. I haven't had many claims so was wondering if the buyer can reopen the claim if they don't agree once Paypal has decided on it? I've search...

asked about 2 months ago

Atomicdiner.2 thumb48
3 answers
4 votes
Fyi that usps shipping increasing again in june 2019.
Just be advised that the USPS will be AGAIN changing ship rates for Dimensional Box Sizes and weight on larger Parcel and Priority Mailing boxes. Rate increase could be quite substantial as they are changing the number of the divisor they use, ma...

asked about 2 months ago

Tach thumb48
1 answers
1 vote
Shipping profiles not updating correctly?
I have recently changed the price of shipping (thanks, USPS) for some of my items using a specific shipping profile, and then clicked the button that said "apply changes to all items using this shipping profile," but nothing has changed on any of ...

asked about 2 months ago

Screen shot 2019 04 29 at 15.47.44 thumb48
2 answers
0 votes
How to set shipping costs from the uk?
So my account automatically thinks I live in the US, therefore only giving me US mail carrier options. And on top of that giving me no options to do Free UK shipping and make worldwide more expensive. It thinks world wide is the UK too and set...

asked 2 months ago

Flowers in grandpa s oil can thumb48
4 answers
0 votes
Why is usps retail ground no longer available in the shipping calculator?
I was making a change to the listing I have for a lamp in my booth, and while looking at it I noticed there was no shipping method selected. I had the weight and box size in there, but no method was selected, and I knew I had listed it with Retai...

asked 3 months ago

Freja2 thumb48
3 answers
0 votes
How can i add "buyer is responsible for any shipping costs associated with the return." on the return policy ?
Hi all, I am new and trying to understand every rule on Bonanza. Here's my question, how can I add "Buyer is responsible for any shipping costs associated with the return" on the Return Policy description next to the product photo so that consumer...

asked 3 months ago

Img 2188107 1407606991 thumb48
1 answers
0 votes
Can't I offer more than one shipping service?
I'd like to give a buyer a choice, but I can only add ONE shipping service, not all three, ie., USPS and FedEx and UPS. How do I give a potential customer a choice? Maybe they want it faster and don't mind paying more. Is it possible to list mo...

asked 3 months ago

Flowers in grandpa s oil can thumb48
4 answers
0 votes
Can a buyer change an "item not received" paypal dispute into a "not as described" dispute after receiving item?
This isn't really a Bonanza-related question but rather a PayPal question. I thought you guys here would be the best people to ask, though. Also the answer could be relevant to sellers here, so I'm just gonna go ahead. ;) I have a situation w...

asked 3 months ago

Ourhouse thumb175 thumb48
1 answers
0 votes
Do small packages to Canada need a customs form?
I'm considering shipping to CA and have everything pretty much figured out except the matter of those customs forms. Items shipped would be 1-8 ounce packages, value $50 or less - does anyone know if that would require a customs form?

asked 3 months ago

Carolinesstorefront thumb48
1 answers
0 votes
How is a shipping service added in bulk editing?
I revised a ton of listings from "flat" rate shipping to "calculated" shipping service and now there is no shipping service (such as First Class) shown in my listings. Anyone know how to add a shipping service in bulk editing?

asked 3 months ago

  7 thumb48
1 answers
0 votes
Cuenta comprador
hola una amiga se a creado una cuenta de comprador pero ella lo que quiere es vender en bonanza, puede pasar esa cuenta a vendedor o debe crear una nueva??

asked 4 months ago

Stryker logo thumb48
1 answers
0 votes
First class shipping options
We just started our booth and we currently have our online store and sell on Amazon. I would like to offer free shipping for most of our items and we have a lot of smaller, lightweight items which we would normally ship USPS First Class Package. I...

asked 5 months ago

Bob at jewel box 1  2  thumb48
3 answers
0 votes
How to file for paypal seller protection?
I have a buyer telling me his order never arrived from Jan 25. USPS tracking shows delivered Feb 1. I've looked all over paypal for seller protrection, found plenty of info on how to be eligible but nothing on how to actually open a claim? Help...

asked 5 months ago

Flower thumb48
0 answers
0 votes
In the returns section of a listing, what does doa mean?
I'm new and trying to make my way through.... In the returns section one of my options is DOAs..what does this mean. Thanks, stacy

asked 5 months ago

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