KALATING Personalized Handmade Real Leather and similar items

We cannot accept returns or exchange for a Personalised item. The product is covered under our normal warranty terms which is 1 year free repair/replace if an issue was to arise. The warranty covers leather, hardware and craftsmanship outside of normal wear and tear. In case of an issue, simply notify us and send the item to us, we will resolve your concern within minimal time frame and return the item back to you in its full glory***