Dressromantic's Feedback as a Seller

Seller response:
Hi, dear customer, please check your email-box especially the trash-box because we guess you kept miss the email we replied to you. we replied your email within 24 hours we received your email, but have not received your reply yet just like the first time we replied to your email. we value every customer's purchase experience in our store, it’s totally no problem to return or exchange as of our shop's policy, and please trust us that we would try best to figure out the problem with your together. We would keep waiting for your reply.

Seller response:
Hi, Firstly we feel sorry that the standard shipping time actually takes much longer time than usual since the middle of November. And The original tracking number is not available for checking on the USPS website, which might cause misunderstanding to us. Once we received your review, we tracked your package immediately. And it's found that the package was just delivered on the day you left on the feedback. We updated the transfer tracking number and sent you emails but you didn't reply to us by now. Here we express our apology again and we would improve our service and update the transfer tracking number for packages on time. We value every customer. and if there is any problem, kindly let us know. We'd love to settle it together. thanks! Dressromantic