Luxy_Fashionista's Feedback as a Seller

Seller response:
Dear Ms Brett Wills, thank you for your feedback. The delivery times are a bit different during the pandemic. They depend both on the international and your country's local Post Offices. As you know, the parcel has arrived to your country. It will arrive to your address soon, please be patient. Kind regards, Luxy Fashionista team

Seller response:
Dear Mr Joseph Revill, Having seen your negative feedback, we contacted you and offered you to return the item for the full refund if you were not satisfied with it. You replied that you have already washed and worn the item and that you do not wish to return it. Your reply is a bit contradictory to what you wrote in your feedback. So, this seems to be a classic scenario of 'sorry, not sorry' where you are simply trying to hurt someone's business with your negative feedback. Please spread love, not hate in the future. Kind regards, Luxy Fashionista team

Seller response:
Dear Ms Hodak, Thank you for your feedback. We are glad that you are satisfied with your order. As you know, the first order you placed was when the outbreak of pandemic started and the entire postal system was stopped everywhere. We have refunded you for that order immediately. Thank you for your support and your second purchase. It means the world to us. Kind regards, Luxy Fashionista team