Disney Frozen Anna Elsa Hans Olaf Outlet and similar items

Purchased item(s) must be in the original condition and returned within fourteen (14) days of receipt date, we will refund your winning bid amount minus 15% restocking fee.
Absolutely No returns and no refunds for handmade items, all handmade items are made to order. Please read description carefully before placing your order. All sales are final for handmade items.
Please note: It is our pledge that you will receive the exact item that you bid on, in the condition that we have stated in the auction. Requests for substitutes on purchased product may be accommodated, but must be made prior to completing your order, and will incur an additional handling fee. Customers are responsible for return shipment. Shipping and handling is not refundable.