How do i stop international orders from being sent as offers?

I have done multiple things to try and stop international orders from anywhere BUT Canada. I have tried applying it in the batch editor, and per individual listing’s details. But, despite this, I’m always sent offers for customers who order from other countries when they purchase something. It also no longer calculates international shipping while sent as an offer?

Hoping to get some help. I’m very confused about the settings.
Thanks.

asked about 2 months ago

3 Answers

Go to this page (tailored for only you to see): https://www.bonanza.com/booths/TrinityofLight/edit_shipping

1. go to the shipping profiles section on that page.
2. for each shipping option you have listed, you will need to EDIT that option.
3. Once you are on the EDIT portion, you can then select (or exclude) any countries you don’t want to ship to. You can select sales/shipping to Canada only, if that’s what you want to do.

See the following Help Page for details on how to create or edit the shipping profiles: https://support.bonanza.com/hc/en-us/articles/360000661411-Using-Shipping-Profiles

The same page mentioned above will show you how to use the Batch Editor (look at the bottom of the page) to apply a shipping profile to your item(s) – either one at a time or in bulk.

answered about 2 months ago

tomwayne1
Reputation: 7992
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2 Comments

TrinityofLight says: November 22, 2020

I have already selected Canada as the only one through the shipping profile section. I also have done it through batch editor. Everything says I should only be getting US and Canadian orders. But I still get sent purchases as offers for the countries not selected.

tomwayne1 says: November 23, 2020

You might have to turn off accepting offers. That’s because Bonz doesn’t know shipping location until Checkout is initiated.

Even if you do not have international shipping setup..if someone outside US or Canada (in you case) is interested, then Bonanza will send the invoice as an OFFER (not a sale) for you to decide on a case by case basis to make the sale. These are opportunities to make a sale. I do have some items set for international shipping to some areas and I do get OFFERS for other areas or items. Some I accept, some I don’t…for various reasons

In short you cannot stop/block this kind of OFFER…it is set up for you to decline or investigate the situation and accept

When the offer comes (in this situation) and you decide to sell it, there is a link in to add the international shipping. Message the buyer and then send an acceptance with additional shipping, though in some cases they usually do not follow up because of the high cost of shipping.

If you do not wish to ship internationally then decline the offer, send a message to the buyer and then move on…

You will get the international “OFFERS” for places you do not have shipping set up or any domestic offers (in case where the buyer did not complete certain necessary information…many times it is a miss type of the zipcode) reguardless of having OBO set for your booth

IF you are getting orders and not just an OFFER, then go to batch edit
Shipping
Scroll down, it the items say “none specified” these items are not set up to ship anywhere except US
In you case, they should say “Ships to Canada”…in my case I have it set up as flat rate..

To make sure you are not set for any other location then you can

Select all items
then click on “Clear International shipping services”

This will clear the Canada set up also

Then reset the Canada shipping in batch edit

Anytime I want to make changes in international shipping, more times then not I have to clear the previous settings

Also, I have always used flat rate because at first the shipping calculater for international shipping did not always work correctly..if at all (though that may have been fixed..)

answered about 2 months ago

ccmom
Reputation: 12075
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Kindly share your views, thanks in advance.
https://www.walgreenslistens.biz/

answered about 2 months ago

Walker_1
Reputation: 12
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