Seller Community Forum

I imported from Amazon 2 months ago and ensured to turn off sync option. Last week I linked ebay account and again, made sure to turn-off the sync. Yesterday, I noticed my products for sale dropped by 8 items and all of the sudden most items ar...

asked almost 9 years ago

Hi everyone. We uploaded updates to the site yesterday (hooray!). In the process of doing so, we caused some pages to have lag (boo!). For the next 10 hours or so, the following pages are about an hour [URL removed] Home page (This means if y...

asked almost 9 years ago

Have attempted several times to edit a description both in the WYSIWYG and in the html screen. Selecting Save and the change does not register. Anyone else having this problem? Have reported it in the Bugs section. Thanks!

asked almost 9 years ago

Hidely Ho, Folks- I tried updating my booth, but it shows that items weren't sent to Google today. Is there an update or something I've missed? Thanks!

asked almost 9 years ago

I imported my etsy items and had to edit to add categories, but I can't figure out how to actually get them to list in my booth. What am I doing wrong??? Also do I have to list all of the items or can I do them as I want? Thanks!

asked almost 9 years ago

We opened a booth a month ago. We have 114 items in our booth that are successful on our website, Amazon and eBay. When we selected advertising, we selected Superior to get our products out there. We look at Bonanza as an advertising channel as we...

asked almost 9 years ago

I did the ebay import but can't see if it's working. How do I know if it's in progress or has failed?

asked almost 9 years ago

Hi Everyone! I just had an order where the Calculated Shipping was off by quite a bit, {$5.00}. I want to give the Buyer a refund for the overage, but can't find out how. I greatly appreciate any help with this. The Buyer paid by Credit Card, Di...

asked almost 9 years ago

I sell a variety of items and like to keep them separated with my different bonanza accounts. However I often see the "connect your bonanza accounts" tab and would like to know what the benfits of doing that would be? Would it combine all paymen...

asked almost 9 years ago

I have been on Bonanza for a few months now but I just started to get more serious on here. One thing I was curious about is the search Amazon button(link) in the item details area of listings? I went to some other booths and they have it too. Whe...

asked almost 9 years ago

I noticed that my listings were not being removed when they were sold or I removed them from eBay. I also noticed that my prices were not being updated. I read somewhere in the help section saying to delete the listing and and re-import the listin...

asked almost 9 years ago

We have items showing up as canceled, yet are still listed in our Ebay store. Is there something we're doing wrong? I will cancel my Bonanza booth, if that's the issue. Thanks

asked almost 9 years ago

It's somewhere, I am sure. But where....??? :-)

asked almost 9 years ago

Been selling on Bonanza now about 6 months with only 5 sales. Those of you that have had success on Bonanza, what have you done to get sales? Please take a look at my Booth; [URL removed] and let me know what I need to change or add. Any help wou...

asked almost 9 years ago

In Order to Pay Off my .60cents in Fee's - I had to Use 500 Tokens, but it is Good for $1.00 - Does that Mean I Still have .40cents I can Use Later or No ?? Please Help if You Know about Tokens/Uses - Thank You ?

asked almost 9 years ago

1. if item is in my booth 2. if item is NOT in my booth

asked almost 9 years ago

Does putting my booth on vacation also place my individual Bonanza Web site on vacation?

asked almost 9 years ago

Hello everyone, I have 3 types of items under "Home and garden": Pillows, Plates and Wall clocks. When I click "Home and Garden" I only see one sub-category Pillows. What do I need to do to show the other two? I have a regular account. ...

asked almost 9 years ago

This question is for those who have a Gold Membership.

asked almost 9 years ago

Somehow my shipping profiles have been update to include "worldwide" shipping, which I do not want to offer at this point. No matter what I do, I don't seem to be able to save the profiles without this option. I have saved over and over again, to ...

asked almost 9 years ago