Seller Community Forum

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2 answers
1 vote
Are you shipping internationally?
Hello. Here is a list of questions that I have on international shipping here on Bonanza : 1. Do you ship international? 2. If so, how are your sales internationally? 3. Which countries do you ship to or maybe it is easier to say which o...

asked 5 months ago


0 answers
0 votes
Seller fees now to be collected on the 2rd of each month
Effective March 2, 2024, final value fees are due on the 2nd of the month following your completed sales. When you have fees due ($ 3.00 or more), there will be a link that appears on your billing statement from the last three days of the curre...

asked 6 months ago


0 answers
3 votes
Bonanza community forum guidelines
Hello Community!! Bonanza’s Community Help page is a place you can get general questions about items answered from the community. 1. You can ask any general question that would benefit the community such as “What’s the most effective way to ...

asked 6 months ago


1 answers
0 votes
Hello, this is my 1st question for the community - lack of sales... help!
Hello all, I have had my Bonanza booth for a couple of years now and have only had a few sales. What can I do to increase sales or Google ranking? Is it true that there is an issue with having the same inventory on Ebay as on Bonanza? I love...

asked 6 months ago


1 answers
0 votes
How do we go about setting up our approved shipper(stamps.com, endicia.com)api. there are no instructions on how to do that?
how do we go about setting up our approved shipper(stamps.com, endicia.com)with bonanza via API. there are no instructions on how to do that?

asked 6 months ago


4 answers
1 vote
Final shipping update
We have finalized our due diligence and the impact of the recent bug affecting the shipment assessment fees. On November 8th, we implemented shipping assessment fees to encourage sellers to use Bonanza’s integrated shipping which streamlines th...

asked 6 months ago


1 answers
0 votes
When does titan membership activate?
When does Titan membership activate? I subscribed to the strongest Titan membership So far the ads have not been activated Purchased yesterday afternoon So far, the turbo ads have not been activated

asked 6 months ago


2 answers
0 votes
An update on shipping
We wanted to provide an update as our team continues to work to understand the complete impact of a new release that was made a few days ago. Our development team made a change in how sellers were opting out for the shipping assessment fees. The c...

asked 6 months ago


1 answers
0 votes
Bonanza shipping exemption policy
Bonanza Shipping was launched to save our sellers both time and money. We are able to offer the lowest possible rates for FedEx, UPS and USPS to our sellers no matter the size of their business. Now, small businesses can access the same rates as m...

asked 6 months ago


4 answers
0 votes
Decline in sales after purchasing monthly subscription
Last week I had decided to purchase the Gold monthly Subscription, my store had been doing well with sales everyday before that but I was ready to expand my store and was hoping this would help. Fast forward 4 days and I have completely stopped re...

asked 6 months ago


1 answers
0 votes
Amazon pay as a checkout option?
Hello, I would like to be able to have Amazon Pay as a checkout option. When I click through the following link; https://support.bonanza.com/hc/en-us/articles/360001149792-How-do-I-accept-payments-via-Amazon-Pay-on-Bonanza- And choose "Get S...

asked 6 months ago


1 answers
0 votes
First order in a while. question about postage.
It's been a while since I've sold anything on Bonanza. I see the purchase money in my paypal account. That's fine. And I just ordered postage, but where does the money for postage come from? Is it going to be billed to me?

asked 6 months ago


1 answers
0 votes
Can you change the ship to address at a buyers request
a buyer purchased an item and now is requesting to change their ship to address

asked 6 months ago


3 answers
0 votes
Puzzles mailed as media mail?
I saw where someone had a puzzle and was posting they would mail it media mail. Is it correct that a puzzle can be shipped this way or no?

asked 6 months ago


1 answers
0 votes
Import listing from etsy
Hi, i've tried to import listing from my etsy shop and fail due to "columns are [URL removed] description,price, title". How is it possible the file extracted from etsy does not have the correct data? Thank you

asked 7 months ago


1 answers
0 votes
Phishing attack through fake bonanza account
Hi, I just wanted to inform you that there are phishing attacks going on. They send messages through bonanzas messaging system so that the notification email that follows is received from a correct email address ([email protected]). The tar...

asked 7 months ago


2 answers
0 votes
Priority mail shipping default
I'm not sure why but it appears that the shipping on Bonanza is defaulting to Priority Mail for many or all of my eBay listings. Is anyone else experiencing this, and what can be done about it? I've had a few sales recently where the buyer has pai...

asked 7 months ago


2 answers
4 votes
Shipping fee assessments
I sell on 3 platforms as well as my own independent website (not speaking of the Bonanza webstore, I also have a regular webstore besides the Bonanza webstore). I used shippingeasy.com as they automatically pulled all orders from all the platforms...

asked 7 months ago


3 answers
0 votes
Sales conversion and direct mail
I'm curious how many Bonanza sellers who sell on other platforms have tried directing customers from other platforms to Bonanza and what kind of success or failures you have experienced. Personally, I sell on 3 different platforms and have sent...

asked 7 months ago


0 answers
1 vote
Dymo label printer
Does Bonanza shipping labels print on dymo? I have those 99019 labels and was hoping they'd work here.

asked 7 months ago