Seller Community Forum

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2 answers
0 votes
How do stripe and amazon handle a chargeback or when giving a refund to a customer?
I had a customer's package that was delayed. The customer used Stripe to checkout with. I thought at one point I'd have to do a refund. This caused me to question how Stripe would have handled my business transaction with them. Would Stripe (or...

asked 4 months ago


1 answers
1 vote
My traffic suddenly drop.
My booth view suddenly dropped to 30 from 100+. Anyone can advice please.

asked 4 months ago


1 answers
0 votes
Amazon pay availability?
I just saw that Amazon Pay is again listed as a payment option, which I had not seen for several years. However, I am unable to connect it to my Bonanza store. Is this just a glitch, or is this becoming available as a third option again?

asked 4 months ago


2 answers
2 votes
Ebay / bonanza updating issue
I sold a couple of things here on Bonanza, a very RARE occurrence! And checked to make sure they were removed from my eBay listings. One was, one wasn't.. it was still listed for sale. This is VERY concerning. eBay doesn't like it when you sell an...

asked 4 months ago


2 answers
0 votes
No sales
Greetings I have listed around 80,90 handmade leather shoes in start i was getting views but now almost zero traffic and still didn't make a sale yet

asked 4 months ago


1 answers
0 votes
Ebay does not accept my items to sell on there site, i am using standard fees & i did click on ebay
Ebay is saying Invalid domestic Shipping Service Standard International Shipping is not a valid domestic Shipping Service. I don't know how to correct this also I am in Canada. HELP PLEASE

asked 4 months ago


0 answers
1 vote
Legal notice: return of united states government property
The Library of Congress is seeking the return of United States Government property consisting of audiobooks and audiobook players for the blind that find their way to brick-and-mortar stores and to online commercial sites. The National Library ...

asked 4 months ago


1 answers
1 vote
Dont understand bonanza fees im a platinum member
Im new to Bonanza, I started the 2023 year in January and paid 660 dollars for the membership, I imported my ebay store to Bonanza, every month my card gets charged 25 bucks for a website I didnt even know I had. Then I get charged of course for t...

asked 4 months ago


3 answers
0 votes
Groan ... yet another seller with items in his booth that aren't in his inventory
I'm getting tired of making good faith purchases here only to be refunded either with a, "Sorry, this item is not longer available," or no explanation whatsoever. Can't sellers keep track of their inventory and remove items from their booth when t...

asked 5 months ago


6 answers
1 vote
Is bonanza even worth the time? i have not sold anything in over a year it seems.
The site just does not seem to be improving.

asked 5 months ago


1 answers
0 votes
How do i activate my booth?
How do I Activate My Booth? I have 5 items listed. The yellow circle comes up saying Item ready for sale. It will be officially for sale once I active my booth.

asked 5 months ago


1 answers
1 vote
Can anyone give me some advised on how to promote my items?
The last time I sold on bonanza was on Feb 25,2022.

asked 5 months ago


1 answers
1 vote
International shipping not applying to items
I have a customer wishing to purchase something and have it shipped to Canada. I usually don't accept international shipments but agreed to go ahead with the sale. However, because I had previously had it set to US only there is some kind of error...

asked 5 months ago


2 answers
5 votes
Images on all my items not showing
Is anyone else having the same problem? None of mine or my sister's images are showing. In fact the whole website looks like that too. I am losing sales,

asked 5 months ago


1 answers
0 votes
Vertify phone number, but can't receive vertify code, why?
when update my account, i can't receive verify code.

asked 5 months ago


3 answers
3 votes
Get 4x6" shipping labels?
Has anyone had any luck getting Bonanza to provide the proper size shipping labels for sellers? As it is they only spit out off centered 8.5" x 11" PDFs but we need centered to rescale or the right size 4x6" PDF.

asked 5 months ago


1 answers
1 vote
Ebay import
I have Choice of piece listings and when importing from ebay the listing does not show choice of type when importing. What is the fix for this

asked 5 months ago


2 answers
0 votes
Question on booth review
Hello. A few hours ago, I was adding items to my booth, and a message popped up saying " Just letting you know... Your booth is awaiting review by our team, it should be activated within the next 72 hours" I was surprised because the booth has be...

asked 5 months ago


1 answers
0 votes
How do i close my booth?
How do I close my booth?

asked 5 months ago


4 answers
2 votes
Anyuone else with these problems
Ever since they made changes. The links are soooo slow, pictures come and go and that thing says can't find page requested. but I click on one of my listings and wait for it thats not good and other links like vew booth stats upload your booth al...

asked 5 months ago