Children's Bug Hotel and similar items

“Your satisfaction is our top priority. Things happen occasionally such as shipping problems, delays, out of stock just to name a few. If you have a problem with a transaction, just let us know and we will work with you to resolve the issue. You can contact us at [email protected] or call at 603-544-2084. We will make every effort to respond to all customer service inquiries within 2 business days.”

• Cancellations must be completed before the shipping process by calling our Customer Service Department 603-544-2084 during business hours or by sending notification via our website [email protected]

• Returns must be authorized by our Customer Service Department before returning any item.

• All returned merchandise must be complete, unaltered and in original packaging.

• The buyer is responsible for return shipping costs.