Seller Community Forum

I have a great selling buyer history, but even when I give others feedback, few have for me....is there a trick I can try for the next buyers? Thanks, no sales since returning from vacation mode, but they'll come ;-)

asked over 9 years ago

Hello there. My name is Erydiel(a.k.a. Victoria), and I've just opened my booth a few days ago. I am located in Baton Rouge, Louisiana, and a college student(freshman), and hold a part-time job. I like to make creative things(like paper beads and...

asked over 9 years ago

Pre health causing me to go on vacation mode my booth had been by membership - what level I can not recall - Is there still a basic membership at no cost until I determine the level of success I have here now?

asked over 9 years ago

I am just now reopening my booth...........how many members do we have now - that is highly important info for my next decisions, and I find the answer no where at all.........

asked over 9 years ago

New to using an Apple ipad and just wondered if you could get a Bonanza app for it?

asked over 9 years ago

I sold an item, and just shipped it today. I went to my sold items on bonanza and added the tracking #, right after i did that, it kicked me out saying i was not logged in....Ok so i logged in again.....i went back to that sold item, but now it is...

asked over 9 years ago

When someone pays using Amazon the Bonanza system automatically posts the payment information into the sales record. However, when a seller enters the required shipping record information into the Amazon system it does not appear in the Bonanza s...

asked over 9 years ago

Some of the messages in my "sent" folder have envelope icons next to them and others do not. My only guess is that perhaps the ones without icons have been read but the ones with an icon means that the person I sent the message to has not read it...

asked over 9 years ago

It looks to me like the only option is full refund...

asked over 9 years ago

A customer purchased 2 of the same items on separate orders but only needed and paid for one. We shipped the order and relisted the unpaid item. My shipping performance still shows the unpaid/relisted item as unshipped. How can i fix this?

asked over 9 years ago

When i do a listing, then go back to look at it, there is a question mark sometimes in the listing. It doesn't always happen, but i would say it has happened probably 4 or 5 times out of the last 10 or so listings i have done....I know I didn't do...

asked over 9 years ago

Am I correct in stating that Bonanza automatically sends an email to a buyer when they've made a purchase, a payment, and when an item has been shipped as well as the tracking number if one has been provided? Is there anywhere where such notifi...

asked over 9 years ago

Hi I need an example of the format to CSV. Thanks

asked over 9 years ago

Hi, If you make updates to your ebay listings (for example adding more item specifics, or changing the description), does bonanza update your listings also?

asked over 9 years ago

I bought an item from a seller. I messaged them twice about it and how long I should be waiting till it gets to me. No response. It has been two days now. Should I be worried?

asked over 9 years ago

when someone visits my booth, the first thing they see are the POPULARITY items. I want my newest listings to appear instead. How can I get NEWEST to take the place of POPULARITY when my booth opens? Since I don't have a lot of sales, the same "...

asked over 9 years ago

Is anyone else having these issue and if so do you know how to fix it? I have categories and sub categories, example Womens shoes, then Pumps, flats, etc. I want the drill down on my web store to show the overall category on the drop down menu...

asked over 9 years ago

I was just looking at info for the webstores and got an email that I had opened one! Hope support can fix it in case I do decide to open one. I don't want to lose the free trial of it. Anyway, it made me wonder if it's worth the $25.00 a month....

asked over 9 years ago

My booth was on vacation until Dec. 11th so how can it be 7 days already? I had created the sale for Black Friday the week of Thanksgiving and had to go on an unexpected trip. I pulled out of the Black Friday/Cyber Monday promo and put my boot...

asked over 9 years ago

When looking at my stats for item views, it shows people viewing sold items. How is this? Some days, the sold items are having more views than what I have listed :(

asked over 9 years ago